Digital health tools, such as health monitoring apps and online patient portals, are becoming commonplace, with NHS England supporting their use to improve patient access and care. But this explosion in their use could lead to unexpected consequences, both positive and negative.
This project aims to understand the consequences of using digital health tools in primary care, and includes:
- reviewing the existing research on the unexpected consequences of using digital health tools
- in-depth interviews with patients, GPs, practice staff, commissioners and industry representatives on their perceptions and experiences of digital health
- development of three case studies on:
- smartphone apps that support patients to monitor and self-manage long-term conditions with their GP
- online GP consultations
- online patient access to medical records
- workshops with stakeholders
This project is also known as the DECODE study.
This study aims to improve how digital health tools are used in primary care by identifying and understanding their unexpected consequences.
Our findings will inform guidance on the development, implementation and evaluation of digital health tools in primary care.
- Gene Feder, University of Bristol
- Lucy Yardley, University of Bristol
- Gemma Lasseter, University of Bristol
- Sian Jones, West of England Academic Health Science Network
- Fiona Stevenson, University College London
- Fiona Hamilton, University College London
- Lorraine McDonagh, University College London
- Sue Zlebland, University of Oxford
- John Powell, University of Oxford
- Rebecca Morris, University of Manchester
- Helen Atherton, University of Warwick